"Kit,Later, when she explained the incident to which she was referring I a) was not referring to that event in my note to her (about treating me with respect) and b) she was still wrong. I wasn't criticizing the patron at that time, nor did she cut me off. She just tried to explain how she was right, when she was not, and did a piss-poor job. Here's a recap of the event Judy mentioned in her note:
If you are talking about when I cut you off the other day, you are welcome. You were criticizing the patron and she was still at the front desk helping her son put his coat on and could easily have overheard you.I do however, apologize for offending you, that was certainly not my intention.-Judy"
- Lucy is the Lumberg Public Library District's Reserve Clerk Extraordinaire. She ran her reserve report.
- Reserve Report: Report that lists reserves/holds that have expired for patrons, and thus must be pulled from the holdshelf.
- Patrons have 7.5 days to pick up their reserves from the date of activation.
- The DVD The Odd Life of Timothy Green was listed on said report. It was being held for Marge Cerulean. Marge's hold expired, thus moving it on Gerard Clemence.
- Before Lucy got to the holdshelf to pull The Odd Life, Marge arrived and took the DVD from the holdshelf. Thence she carried it around with her whilst browsing for a bit.
- Lucy pulled the rest of the reserves from the holdshelf and went to activating the new reserves/returning the materials without other holds to their rightful places. She couldn't find The Odd Life; she and I came to the conclusion that Marge was probably walking around with the thing. Unfortunately, she could not have it. Just one of those things.
- Judy is on desk. I am at the switchboard, no more than two yards away, but behind our dingy curtain separating the Circulation Work Room from the Circulation Desk. (Because who needs doors.) Lucy is at her Reserves terminal deeper in the work room.
- Judy yells out, "LUCY!", rather than sneaking behind the curtain and heading toward Lucy to ask her a question.
- Lucy is on the phone and too far away, unable to respond/hear.
- Judy has The Odd Life of Timothy Green in her hand, the reserve label on it reading, "Cerulean, Marge".
- I see the DVD & label, and tell Judy what's what.
- Lucy happens over.
- Lucy confirms what I'm saying.
- Judy is peeved that a) I know what's going on more than she does, b) she isn't getting what she wants (being able to give Marge the DVD), and c) whatever other bull shit reason she could cook up.
- Judy responds thus: "Well, we can't have this happen again!"
- Kit/I--(thinking) Well, it rarely happens anyway. It's just one of those things, and oh well, it's a movie. She can put a new reserve on it so when it's available, she'll get it again. Besides, if she let it sit there for 8 days, she can't have cared that much.
- I did say to Judy, "It's not our issue. It expired and unfortunately the timing was inconvenient for her and Lucy."
- Judy replies, "Well, the issue is her name was on it."
- Lucy and I look at each other, no it isn't dumbass. The issue is that she let it go to the last minute and is sour now because she can't have it. Too bad, not a big deal.
Somewhere in this story I was being critical of the patron and Judy cut me off. If you can find that part, let me know.
P.S.--Lucy is much more cautious and tactful than Judy or I could ever be, and if she didn't see a problem with what I said, there wasn't a problem. Judy just didn't like being wrong, even on such a petty matter.
This is just one of infinite examples and anecdotes I have that depict the pettiness and silliness of the people I work with.
The incident I was referring to, a la Judy needs to be more respectful of me, her FRIEND, is as follows:
- Kit(moi) is at the switchboard, perhaps two yards from the front desk where Judy is perching.
- Judy pops her head through the curtain and says, "Is Fairmount Square incorporated?"
- There is a map of the entire Village of Lumberg hanging on the wall directly to the left of where Judy's head now is.
WALL w/ MAP |
| Curtain &
| Judy
- See what I'm saying? If not, I'll create a diagram and send it to you.
- I look up at her and say, "I have no idea, the map should tell you."
- She responds, "Um, I have problems reading the map, Kit." (Snippy tone here)
- I look back down at my book, I Know This Much is True by Wally Lamb, and say nothing.
- FIVE MINUTES LATER: Kit(moi) puts youth books on the youth shelving cart, to the immediate right of the curtain.
- Judy bursts through the curtain, storms up to me and goes, "What is WRONG with you?!" (Snotty tone here)
- Shaken, I reply, "There's absolutely nothing wrong with me."
- Judy stormed off and said nothing more.
I went on break by myself after that to collect my calm. When I came back inside, she again accosted me, except this time in front of a patron.
Come to find out, she had also asked Lucy why I was mad at her. Apparently we are in fourth grade? No one sent me a memo! How dare.
At any rate, the latter anecdote was what made me mad and drove me to ask for a modicum of respect. Preferably more than a modicum.
In closing, all I can surmise is I'm dealing with a person who has warped perception skills. Dramatically warped.
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